SmartBiddingDoesn'tKnowYourMargins
Google's Smart Bidding is genuinely impressive engineering. It processes thousands of signals per auction. It reacts to intent patterns humans can't see.
But it has a blind spot the size of your P&L.
Smart Bidding optimises for conversion value. That's revenue. It doesn't know:
- Your cost of goods on each SKU
- Your shipping cost per order
- Your return rate by product category
- Your payment processing fees
- Whether a discount was applied at checkout
- Whether the customer will return the item in 14 days
So when it sees two potential conversions - one for a £200 product at 60% margin and one for a £300 product at 15% margin - it bids harder on the £300 one. Because £300 is more than £200.
The algorithm chose the revenue. Your bank account needed the margin.
The fix isn't to abandon Smart Bidding. It's to feed it margin data instead of revenue data. Cart-level margin as the conversion value. Margin-banded custom labels for product segmentation. SKU-level ROAS targets that reflect actual economics, not blended averages.
Smart Bidding is a powerful engine. But an engine without a steering wheel just accelerates in whatever direction it was already pointing. Your margin data is the steering wheel.